Privacy Policy

Effective Date: November 4, 2025
Last Updated: November 4, 2025

1. Overview

LifespanningRx.com (“LifespanningRx,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal and medical information.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Website or use our telehealth and prescription services (“Services”).

By using our Services, you consent to this Privacy Policy and the terms described herein.

2. Compliance with HIPAA and State Laws

LifespanningRx complies with the Health Insurance Portability and Accountability Act of 1996 (HIPAA), applicable federal privacy laws, and state-specific telehealth and pharmacy regulations.

Protected Health Information (“PHI”) is handled only by authorized personnel and is stored, transmitted, and used according to HIPAA security standards.

3. Information We Collect

We may collect several types of information from and about you, including:

3.1. Personal Information

• Name, date of birth, gender
• Contact information (email, phone number, address)
• Payment and billing details
• Government-issued identification (for verification purposes)

3.2. Medical and Health Information

• Medical history and current health conditions
• Medication use, allergies, and lab results
• Telehealth consultation notes and prescriptions
• Communication between you and your assigned healthcare provider

3.3. Technical and Usage Data

• IP address, device information, browser type
• Pages viewed and actions taken on the Website
• Cookies or similar tracking technologies (for functional and security purposes only)

We do not sell or monetize your health data.

4. How We Use Your Information

We use your information only for legitimate medical, operational, and legal purposes, including:

1. Providing Telehealth Services — connecting you with licensed clinicians, managing appointments, and delivering patient care.
2. Prescription Fulfillment — securely transmitting prescriptions to licensed compounding pharmacies.
3. Patient Support — responding to inquiries, follow-ups, and post-care communication.
4. Regulatory Compliance — fulfilling obligations to health authorities, HIPAA, and state boards of medicine or pharmacy.
5. Operational Improvements — improving Website performance, patient experience, and clinical workflow.

5. How We Share Information

We disclose your information only when necessary to deliver Services or comply with law:

5.1. Authorized Healthcare Providers

Licensed physicians, nurse practitioners, and pharmacists may access your PHI to deliver care, dispense medication, or perform required clinical reviews.

5.2. Pharmacy Partners

We partner exclusively with U.S.-licensed 503A and 503B compounding pharmacies. They receive only the information required to fill your prescription safely.

5.3. Service Providers

We may share limited information with technology, payment, or compliance vendors who operate under Business Associate Agreements (BAAs) and are contractually bound by HIPAA confidentiality terms.

5.4. Legal and Regulatory Authorities

We may disclose information if required by law, subpoena, or investigation by regulatory agencies, provided such disclosure complies with HIPAA.

6. Data Protection and Security

We use administrative, technical, and physical safeguards to protect your information from unauthorized access, alteration, disclosure, or destruction.
These include:

• End-to-end encryption (in transit and at rest)
• Secure socket layer (SSL) technology
• Restricted staff access to PHI
• HIPAA-compliant cloud storage and audit logs

However, no electronic system is 100% secure. You acknowledge that data transmission over the Internet carries inherent risks.

7. Your Rights Under HIPAA

You have the following rights regarding your Protected Health Information:

1. Access — Request copies of your medical records.
2. Correction — Request amendments to incomplete or inaccurate records.
3. Restriction — Request limits on how your PHI is used or disclosed.
4. Confidential Communication — Request communications via preferred channels (e.g., secure email).
5. Accounting of Disclosures — Request a list of disclosures made for non-treatment purposes.
6. Right to File a Complaint — If you believe your rights have been violated, you may contact the U.S. Department of Health and Human Services Office for Civil Rights (OCR).

Requests should be submitted to privacy@Lifespanning.com.

8. Cookies and Tracking

We use functional cookies to improve site navigation and user experience.
We do not use cookies for behavioral advertising or to track users across non-affiliated websites.

You may disable cookies in your browser, but certain site functions may not operate properly.

9. Data Retention

We retain medical records and account information for as long as required by federal and state law (typically a minimum of 7 years) or as needed to fulfill legitimate business and medical obligations.

After the retention period, records are securely deleted or anonymized.

10. Minors

Our Services are intended only for adults age 18 and older.
We do not knowingly collect or process information from minors. If we become aware that a minor has submitted information, we will delete it promptly.

11. Third-Party Links

This Website may contain links to third-party resources for educational purposes.
We are not responsible for the privacy practices or content of those external sites.

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically.
All changes will be posted on this page with an updated effective date.
Material updates will be communicated through the Website or by email when required by law.

13. Contact Information

If you have questions or wish to exercise your privacy rights, contact us:

LifespanningRx Privacy Office
Email: privacy@Lifespanning.com
Phone: (754) 200-1826
Mailing Address: 495 Brickell Ave, Miami, FL 33131, USA