Trust Should Never Be Assumed.
Every pharmacy in our network is evaluated through a documented framework examining regulatory standing, sterile-compounding controls, ingredient traceability, quality testing, and operational reliability.
How a Pharmacy Earns a Place in Our Network
Every pharmacy partner is evaluated across six dimensions designed to protect practitioners, patients, and the integrity of every prescribed treatment.
01- Licensing & Regulatory Standing
We verify active state pharmacy licenses, dispensing authority, regulatory history, and any publicly available disciplinary actions, recalls, warning letters, or enforcement records.
What we examine
- Active state-board licensing
- Authority to dispense into applicable states
- FDA registration status, when relevant
- Inspection and disciplinary history
- Recalls, warning letters, and unresolved sanctions
02- Sterile Compounding Controls
For sterile preparations, baseline licensing is not enough. We assess the systems used to control the environment, personnel, processes, and contamination risk.
What we examine
- Alignment with USP <797>
- ISO-classified compounding environments
- Environmental and surface monitoring
- Personnel training and competency testing
- Sterility-assurance procedures
- Beyond-use-date documentation
03- Ingredient Sourcing & Traceability
Quality begins before compounding. Pharmacy partners must demonstrate documented sourcing and traceability for active pharmaceutical ingredients and excipients.
What we examine
- Qualified API and excipient suppliers
- Documented chain of custody
- Supplier qualification procedures
- Raw-material identity testing
- Lot-level traceability
- Storage and handling controls
04- Testing & Quality Verification
We examine how pharmacies verify the identity, strength, purity, sterility, and consistency of compounded preparations.
What we examine
- Potency testing
- Sterility testing
- Endotoxin testing, where applicable
- Particulate-matter testing
- Third-party laboratory verification
- Batch-specific documentation and COA availability
05- Clinical & Operational Reliability
A quality formulation still requires dependable prescribing support, fulfillment, packaging, and patient communication.
What we examine
- Patient-specific prescription processes
- Pharmacist accessibility
- Prescription and dosage verification
- Packaging and temperature-management procedures
- Fulfillment accuracy and turnaround time
- Adverse-event and complaint-handling processes
06- Continuous Oversight
Acceptance into our network is not permanent approval. Pharmacy partners remain subject to ongoing review as regulations, ownership, accreditation, performance, and quality records change.
What we monitor
- License and accreditation status
- Regulatory actions and recalls
- Material operational changes
- Practitioner and patient concerns
- Fulfillment and service performance
- Continued documentation compliance